Support FAQs
Product & Safety
Are OluminaWellness supplements safe?
Yes - all of our products are made in the USA in FDA-registered, GMP-certified facilities, with ingredients that are carefully selected and tested for quality and purity. Our formulas are non-GMO, gluten-free, allergen-free, and contain no artificial dyes or preservatives.
Can I take these with my medication?
Our products are designed for general wellness. However, because everyone’s health needs are unique, we always recommend speaking with your healthcare provider before starting any new supplement if you are taking medication, pregnant, nursing, or managing a medical condition.
Are your gummies habit-forming?
No - our formulas are intended to be gentle and non-habit forming.
Do your products contain allergens?
All of our supplements are allergen-free and antibiotic-free, with the exception of Radiant Root Collagen Gummies, which contain marine-sourced collagen (fish: tilapia and cod).
Are your ingredients tested?
Yes. Every batch is tested for safety and label accuracy through Certificates of Analysis (COAs).
Orders & Shipping
Orders & Support
How do I know if my order was placed successfully?
Once your order is confirmed, you'll receive an email with your order number and receipt. If you don’t see it, check your spam or promotions folder or reach out and we’ll resend it.
Where do you ship?
We currently ship across the United States and internationally. Please note that international customers are responsible for local import duties, taxes, and compliance with their country’s regulations.
How do I track my order?
As soon as your order ships, you’ll get a tracking number via email. You can follow the journey of your package in real time.
Can I change or cancel my order after placing it?
We move fast, but if your order hasn’t been processed yet, we’ll do our best to make changes or cancel it. Just contact us as soon as possible.
What if I entered the wrong shipping address?
If you notice a mistake in your address, contact us immediately. If the order hasn’t shipped yet, we’ll correct it. Once shipped, we’ll still help, just reach out.
There’s an issue with my order what should I do?
If something isn’t right (wrong item, damaged bottle, etc.), let us know within 7 days of delivery. We’ll fix it quickly and make sure you're taken care of.
What if my order is delayed?
We do our best to meet estimated delivery times, but delays may occur due to carriers or customs. If your order seems late, contact us at oluminawellness@gmail.com and we’ll assist right away.
Orders & Shipping
Returns & Guarantee
What is your return policy?
We want you to love your supplements. If you’re not satisfied, we offer a 30-day money-back guarantee. Please see our [Refund Policy] for full details.
How do I start a return?
Email us at oluminawellness@gmail.com with your order number, and our support team will guide you through the process.
Orders & Shipping
Brand & Values
Where are OluminaWellness products made?
All products are proudly made in the USA in FDA-registered, GMP-certified facilities.
Are your supplements vegan?
Yes - all of our products are vegan except Radiant Root Collagen Gummies, which use marine-sourced collagen.
Why choose OluminaWellness?
Because we believe wellness should be simple, transparent, and effective. Every formula is crafted with purpose - no fillers, no fluff, just ingredients you can trust.
Orders & Shipping
Subscription & Billing
Am I signing up for a subscription?
No - all purchases are one-time unless you specifically choose a subscription option at checkout. You’ll never be billed automatically without your consent.
Am I signing up for a subscription?
No - all purchases are one-time unless you specifically choose a subscription option at checkout. You’ll never be billed automatically without your consent.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay.
Can't find an Answer? Get in Touch!
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
